Warranty and repair
We are pleased to assist you
All our products are thoroughly tested before shipment and meet the highest standards of quality and reliability.
In the unlikely event that your product should be defective, please contact us via the contact details shown on the right.
You will then receive a return-number (or RMA number), which we kindly ask you to note visibly on the outside of the return box. Please understand that we cannot accept returns without an RMA number.
In warranty cases we additionally need your proof of purchase. Please include a copy in your shipment.
For questions related to our products and their use, please contact our sales staff. You will find the relevant contact data on our website under "contact".
to the Warranty conditions
Europe and international:
Torqeedo GmbH
Petersbrunner Str. 3a
82319 Starnberg
Germany
T +49 (0) 8151 / 268 67-26
F +49 (0) 8151 / 268 67-29
service_international(at)torqeedo.com
www.torqeedo.com
North America:
Torqeedo Inc.
171 Erick Street, Unit A - 1
Crystal Lake, IL 60014
U.S.A.
T +1 (815) 444 8806
F +1 (815) 444 8807
service_usa(at)torqeedo.com
www.torqeedo.com