Ordering FAQ

Shipping costs for consumer

How are shipping costs calculated?

Shipping costs vary depending on country and are calculated as follows:

  • Flat rate shipping charge
  • Shipping costs for consumer

The flat rate shipping charge represents the basic shipping costs for an order. It ceases to apply as soon as at least an outboard motor, a battery or the Travel bag set are part of the order.

Shipping surcharges are imposed by our logistics partners for transporting bulky or hazardous goods. This applies to outboard motors, all batteries and the Travel bag set included in our product range.

Download articles & the warranty extension are completely free of shipping costs and are sent by e-mail.


  • Great Britain
     
    Thank you for your interest in Torqeedo products. Unfortunately due to Brexit we are currently unable to ship motors from Germany direct to customers in the UK. You can of course order your new Torqeedo motor from any of our UK dealers. Please click on the following link to find your nearest dealer > Find a Dealer
     
  • Austria
     
    Austria Shipping method Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items)
    Quantity 1 2 3 4 5-9 10
    Every Travel, Ultralight, Cruise & Battery Items/Dangerous goods 54.00 28.00 28.00 23.80 11.90 -
    Travel bag set / Pylon Package 9.50 9.50 9.50 9.50 7.00 5.95
     

    Shipping premium 12.00 € incl. VAT

  • Netherlands, Belgium, Czech Republic, Luxembourg & Slovakia
     
    Netherlands, Belgium, Czech Republic, Luxembourg & Slovakia Shipping method Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items)
    Mainland 1 2 3 4 5-9 10
    Every Travel, Ultralight, Cruise & Battery Items/Dangerous goods 59.00 30.00 29.00 29.00 24.00 15.00
    Travel bag set / Pylon Package 24.00 24.00 24.00 24.00 12.00 9.50
     

    Shipping premium 23.00 € incl. VAT

  • Bulgaria, Estonia, Latvia & Lithuania
     
    Bulgaria, Estonia, Latvia & Lithuania Shipping method Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items)
    Mainland 1 2 3 4 5-9 10
    Every Travel, Ultralight, Cruise & Battery Items/Dangerous goods 59.00 38.00 36.00 29.00 24.00 24.00
    Travel bag set / Pylon Package 24.00 24.00 24.00 24.00 12.00 9.50
     

    Shipping premium 23.00 € incl. VAT

  • Croatia, Finland, Greece, Italy, Poland & Romania
     
    Croatia, Finland, Italy, Greece, Poland & Romania Shipping method Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items)
    Mainland 1 2 3 4 5-9 10
    Every Travel, Ultralight, Cruise & Battery Items/Dangerous goods 65.00 49.00 42.00 38.00 29.00 24.00
    Travel bag set / Pylon Package 24.00 24.00 24.00 24.00 12.00 9.50
     

    Shipping premium 23.00 € incl. VAT

  • Denmark
     
    Denmark Shipping method Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items)
    Mainland 1 2 3 4 5-9 10
    Every Travel, Ultralight, Cruise & Battery Items/Dangerous goods 66.00 35.00 31.00 27.00 13.00 -
    Travel bag set / Pylon Package 17.85 11.90 11.90 11.90 9.50 10.00
     

    Shipping premium 15.00 € incl. VAT

  • Norway
     
    Norway Shipping method Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items)
    Mainland 1 2 3 4 5-9 10
    Every Travel, Ultralight, Cruise & Battery Items/Dangerous goods 100.00 80.00 75.00 67.00 45.00 30.00
    Travel bag set / Pylon Package 20.00 20.00 20.00 15.00 7.50 7.50
     

    DAP - Customs clearance will apply directly from the forwarder.

    Shipping premium 35.00 € incl. VAT

  • Sweden
     
    Sweden Shipping method Transportation costs in Swedish krona incl. VAT per item, depending on order-volume (1-10 items)
    Mainland 1 2 3 4 5-9 10
    Every Travel, Ultralight, Cruise & Battery Items/Dangerous goods 540.50 345.92 324.30 270.25 216.20 216.20
    Travel bag set / Pylon Package 216.20 216.20 216.20 216.20 108.10 ´86.48
     

    Shipping premium 205.39 SEK incl. VAT

  • France
     
    France Shipping method Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items)
    Mainland 1 2 3 4 5-9 10
    Every Travel, Ultralight, Cruise & Battery Items/Dangerous goods 51.00 29.75 29.75 26.00 13.00 -
    Travel bag set / Pylon Package 14.00 9.50 8.00 7.00 7.00 7.00
     

    Shipping premium 12.00 € incl. VAT

     
    France
    (Corsica 20000-20999)    		 Shipping method Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items)
    Mainland 1 2 3 4 5-9 10
    Every Travel, Ultralight, Cruise & Battery Items/Dangerous goods 83.00 62.00 52.00 40.00 20.00 -
    Travel bag set / Pylon Package 35.70 35.70 35.70 35.70 23.80 17.85
     

    Shipping premium 12.00 € incl. VAT

  • Germany
     
    Germany Shipping method Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items)
    Quantity 1 2 3 4 5-9 10
    Every Travel, Ultralight, Cruise & Battery Items/Dangerous goods 39.00 22.00 22.00 22.00 12.00 -
    Travel bag set / Pylon Package 11.00 11.00 11.00 11.00 8.00 6.00
     

    Shipping premium 10.00 € incl. VAT

  • Hungary
     
    Hungary Shipping method Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items)
    Quantity 1 2 3 4 5-9 10
    Every Travel, Ultralight, Cruise & Battery Items/Dangerous goods 65.00 49.00 42.00 38.00 29.00 24.00
    Travel bag set / Pylon Package 24.00 24.00 24.00 24.00 12.00 9.50
     

    Shipping premium 35.00 € incl. VAT

  • Ireland / Northern Ireland
     
    Ireland & Northern Ireland Shipping method Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items)
    Quantity 1 2 3 4 5-9 10
    Every Travel, Ultralight, Cruise & Battery Items/Dangerous goods 66.00 50.00 42.00 38.00 9.00 -
    Travel bag set / Pylon Package 24.00 24.00 24.00 24.00 18.00 12.00
     

    Shipping premium 23.00 € incl. VAT

  • Portugal
     
    Portugal Shipping method Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items)
    Mainland 1 2 3 4 5-9 10
    Every Travel, Ultralight, Cruise & Battery Items/Dangerous goods 59.50 47.60 35.70 30.00 14.50 -
    Travel bag set / Pylon Package 23.80 23.80 23.80 23.80 11.90 11.90
     

    Shipping premium 23.00 € incl. VAT

  • Slovenia
     
    Slovenia Shipping method Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items)
    Mainland 1 2 3 4 5-9 10
    Every Travel, Ultralight, Cruise & Battery Items/Dangerous goods 52.00 35.00 32.00 27.50 17.85 -
    Travel bag set / Pylon Package 11.90 11.90 11.90 11.90 9.50 9.50
     

    Shipping premium 12.00 € incl. VAT

  • Spain
     
    Spain Shipping method Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items)
    Mainland & Balearic Islands 1 2 3 4 5-9 10
    Every Travel, Ultralight, Cruise & Battery Items/Dangerous goods 59.50 47.60 35.70 30.00 14.50 -
    Travel bag set / Pylon Package 23.80 23.80 23.80 23.80 11.90 11.90
     

    Shipping premium 23.00 € incl. VAT

  • Switzerland
     
    Switzerland Shipping method Transportation costs in CHF incl. VAT per item. depending on order-volume (1-10 items)
    Mainland 1 2 3 4 5-9 10
    Every Travel, Ultralight, Cruise & Battery Items/Dangerous goods 72.00 55.00 49.00 45.00 12.00 -
    Travel bag set / Pylon Package 29.00 29.00 29.00 29.00 21.00 17.00
     

    Shipping premium 24.00 CHF

Delivery times & countries

Where does Torqeedo deliver and when do shipments normally arrive?

Torqeedo delivers to end customers in the countries listed below. Certain islands may be excepted for which we cannot offer standard shipping. We will be happy to make an offer if you would nevertheless like shipment to these destinations.

Transportation times depend on where the shipment is to be delivered. Most of our motors are shipped as bulky or hazardous goods. This may result in slightly longer delivery times. The relevant carrier will provide information on the exact delivery date.

  • Countries
    Country Transport times in working days
    Austria up to 5
    Belgium 3 to 5
    Bulgaria 5 to 8
    Czech Republic 3 to 5
    Croatia 4 to 7
    Denmark 4 to 7
    Finland 5 to 8
    Sweden 5 to 8
    Germany up to 5
    Estonia 5 to 8
    France 3 to 5
    Ireland 4 to 7
    Latvia 5 to 8
    Lithuania 5 to 8
    Luxembourg up to 5
    Portugal 4 to 7
    Romania 4 to 7
    Slovakia 3 to 5
    Slovenia 4 to 7
    Spain 4 to 7
    Switzerland up to 5
    United Kingdom 4 to 7
    Netherlands 3 to 5

      • Shipping partners

      Who will deliver my order?

      We ship our products with UPS, TNT or DHL. We also have an extensive network of logistics partners (e.g. Ascherl, Heppner, etc.). We deliver our spare parts with UPS. DHL or Dachser transports hazardous goods.

      Payment methods with Torqeedo

      How can I pay?

      We currently offer the following methods of payment:

      • Direct transfer: when you choose to pay in advance, we will send you an order confirmation by e-mail indicating our bank details.
      • Credit card: we accept Visa and Mastercard.
      • Paypal
      • Invoice: for Torqeedo dealers only.

      The methods of payment available to you will be displayed during the ordering process. These depend on country, size of order and delivery address.

       

      Please do not hesitate to contact us if you have any further questions.

       

      Thank you.

       

      Your Torqeedo team.