Ordering FAQ

Shipping costs for consumer

How are shipping costs calculated?

Shipping costs vary depending on country and are calculated as follows:

  • Flat rate shipping charge
  • Shipping costs for consumer

The flat rate shipping charge represents the basic shipping costs for an order. It ceases to apply as soon as at least an outboard motor, a battery or the Travel bag set are part of the order.

Shipping surcharges are imposed by our logistics partners for transporting bulky or hazardous goods. This applies to outboard motors, all batteries and the Travel bag set included in our product range.

  • Austria
     
    Austria Shipping method Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items)
    1 2 3 4 5-9 10
    every Travel, Ultralight, Cruise, Power battery Items/Dangerous goods 47.60 30.90 26.00 20.50 9.00 -
    every battery Travel / UL Items/Dangerous goods 23.80 20.00 17.85 11.90 10.00 9.50
    Bag for Travel Package 23.80 23.80 23.80 23.80 17.85 11.90

    Shipping premium 23.00 € incl. VAT

  • Belgium, Czech Republic, Luxembourg & Slovakian
     
    Belgium, Czech Republic, Luxembourg & Slovakia Shipping method Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items)
    Mainland 1 2 3 4 5-9 10
    every Travel, Ultralight, Cruise, Power battery Items/Dangerous goods 48.00 31.00 26.00 20.00 12.00 -
    every battery Travel / UL Items/Dangerous goods 24.00 20.00 18.00 12.00 9.00 9.00
    Bag for Travel Package 24.00 24.00 24.00 24.00 9.00 9.00

    Shipping premium 23.00 € incl. VAT

  • Bulgaria, Estonia, Finland, Latvia & Lithuania
     
    Bulgaria, Estonia, Finland, Latvia & Lithuania Shipping method Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items)
    Mainland 1 2 3 4 5-9 10
    every Travel, Ultralight, Cruise, Power battery Items/Dangerous goods 52.00 35.00 32.00 27.00 18.00 -
    every battery Travel / UL Items/Dangerous goods 32.00 25.00 22.00 18.00 9.00 9.00
    Bag for Travel Package 24.00 24.00 24.00 24.00 9.00 9.00

    Shipping premium 23.00 € incl. VAT

  • Croatia & Romania
     
    Croatia & Romania Shipping method Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items)
    Mainland 1 2 3 4 5-9 10
    every Travel, Ultralight, Cruise, Power battery Items/Dangerous goods 66.00 50.00 42.00 38.00 20.00 -
    every battery Travel / UL Items/Dangerous goods 36.00 30.00 30.00 24.00 12.00 9.00
    Bag for Travel Package 24.00 24.00 24.00 24.00 12.00 9.00

    Shipping premium 23.00 € incl. VAT

  • Denmark
     
    Denmark Shipping method Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items)
    Mainland 1 2 3 4 5-9 10
    every Travel, Ultralight, Cruise, Power battery Items/Dangerous goods 46.50 34.50 31.00 26.50 13.00 -
    every battery Travel / UL Items/Dangerous goods 34.50 29.75 27.50 23.80 11.90 10.00
    Bag for Travel Package 23.80 23.80 23.80 23.80 11.90 10.00

    Shipping premium 23.00 € incl. VAT

  • Germany
     
    Germany Shipping method Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items)
    1 2 3 4 5-9 10
    every Travel, Ultralight, Cruise, Power battery Items/Dangerous goods 29.75 25.00 23.80 20.50 9.00 -
    every battery Travel / UL Items/Dangerous goods 17.85 11.90 8.30 7.00 5.95 -
    Bag for Travel Package 9.50 9.50 9.50 9.50 7.00 5.00

    Shipping premium 10.00 € incl. VAT

  • Great Britain / Northern Ireland
     
    Great Britain & Northern Ireland Shipping method Transportation costs in GBP incl. VAT per item. depending on order-volume (1-10 items)
    1 2 3 4 5-9 10
    every Travel, Ultralight, Cruise, Power battery Items/Dangerous goods 53.00 40.00 34.00 31.00 8.00 -
    every battery Travel / UL Items/Dangerous goods 29.00 24.00 24.00 19.00 10.00 10.00
    Bag for Travel Package 19.00 19.00 19.00 19.00 15.00 10.00

    Shipping premium 19.00 GBP incl. VAT

  • Ireland
     
    Ireland Shipping method Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items)
    1 2 3 4 5-9 10
    every Travel, Ultralight, Cruise, Power battery Items/Dangerous goods 66.00 50.00 42.00 38.00 9.00 -
    every battery Travel / UL Items/Dangerous goods 36.00 30.00 30.00 24.00 12.00 12.00
    Bag for Travel Package 24.00 24.00 24.00 24.00 18.00 12.00

    Shipping premium 23.00 € incl. VAT

  • Portugal
     
    Portugal Shipping method Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items)
    Mainland 1 2 3 4 5-9 10
    every Travel, Ultralight, Cruise, Power battery Items/Dangerous goods 46.50 34.50 31.00 26.50 13.00 -
    every battery Travel / UL Items/Dangerous goods 34.50 29.75 27.50 23.80 11.90 11.90
    Bag for Travel Package 23.80 23.80 23.80 23.80 11.90 11.90

    Shipping premium 23.00 € incl. VAT

  • Slovenia
     
    Slovenia Shipping method Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items)
    Mainland 1 2 3 4 5-9 10
    every Travel, Ultralight, Cruise, Power battery Items/Dangerous goods 52.90 34.50 32.00 27.50 17.85 -
    every battery Travel / UL Items/Dangerous goods 32.50 25.00 21.50 17.85 11.90 11.90
    Bag for Travel Package 23.80 23.80 23.80 23.80 17.85 11.90

    Shipping premium 23.00 € incl. VAT

  • Spain
     
    Spain Shipping method Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items)
    Mainland 1 2 3 4 5-9 10
    every Travel, Ultralight, Cruise, Power battery Items/Dangerous goods 46.50 34.50 31.00 26.50 13.00 -
    every battery Travel / UL Items/Dangerous goods 34.50 29.75 27.50 23.80 11.90 10.00
    Bag for Travel Package 23.80 23.80 23.80 23.80 11.90 10.00

    Shipping premium 23.00 € incl. VAT

     
    Spain Shipping method Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items)
    Balearic Islands 1 2 3 4 5-9 10
    every Travel, Ultralight, Cruise, Power battery Items/Dangerous goods 58.50 46.50 42.90 38.00 19.00 -
    every battery Travel / UL Items/Dangerous goods 46.50 41.90 39.50 35.70 17.85 17.85
    Bag for Travel Package 35.70 35.70 35.70 35.70 17.85 17.85

    Shipping premium 23.00 € incl. VAT

  • Switzerland
     
    Switzerland Shipping method Transportation costs in CHF incl. VAT per item. depending on order-volume (1-10 items)
    Mainland 1 2 3 4 5-9 10
    every Travel, Ultralight, Cruise, Power battery Items/Dangerous goods 80.00 60.00 50.00 46.00 9.00 -
    every battery Travel / UL Items/Dangerous goods 43.00 36.00 36.00 29.00 22.00 12.00
    Bag for Travel Package 29.00 29.00 29.00 29.00 22.00 12.00

    Shipping premium 27.00 CHF incl. VAT

Delivery times & countries

Where does Torqeedo deliver and when do shipments normally arrive?

Torqeedo delivers to end customers in the countries listed below. Certain islands may be excepted for which we cannot offer standard shipping. We will be happy to make an offer if you would nevertheless like shipment to these destinations.

Transportation times depend on where the shipment is to be delivered. Most of our motors are shipped as bulky or hazardous goods. This may result in slightly longer delivery times. The relevant carrier will provide information on the exact delivery date.

Country Transport times in working days
Austriaup to 5
Belgium3 to 5
Bulgaria5 to 8
Czech Republic3 to 5
Croatia4 to 7
Denmark4 to 7
Germanyup to 5
Estonia5 to 8
France3 to 5
Ireland4 to 7
Latvia5 to 8
Lithuania5 to 8
Luxembourgup to 5
Portugal4 to 7
Romania4 to 7
Slovakia3 to 5
Slovenia4 to 7
Spain4 to 7
Switzerlandup to 5
United Kingdom4 to 7

Shipping partners

Who will deliver my order?

We ship our products with UPS, TNT or DHL. We also have an extensive network of logistics partners (e.g. Ascherl, Heppner, etc.). We deliver our spare parts with UPS. DHL transports hazardous goods.

Payment methods with Torqeedo

How can I pay?

We currently offer the following methods of payment:

  • Direct transfer: when you choose to pay in advance, we will send you an order confirmation by e-mail indicating our bank details.
  • Credit card: we accept Visa and Mastercard.
  • Paypal
  • Invoice: for Torqeedo dealers only.

The methods of payment available to you will be displayed during the ordering process. These depend on country, size of order and delivery address.


Please do not hesitate to contact us if you have any further questions.


Thank you.


Your Torqeedo team.