Ordering FAQ
Shipping costs for consumer
How are shipping costs calculated?
Shipping costs vary depending on country and are calculated as follows:
- Flat rate shipping charge
- Shipping costs for consumer
The flat rate shipping charge represents the basic shipping costs for an order. It ceases to apply as soon as at least an outboard motor, a battery or the Travel bag set are part of the order.
Shipping surcharges are imposed by our logistics partners for transporting bulky or hazardous goods. This applies to outboard motors, all batteries and the Travel bag set included in our product range.
-
Austria
| Austria |
Shipping method |
Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items) |
| Quantity |
1 |
2 |
3 |
4 |
5-9 |
10 |
| Every Travel, Ultralight, Cruise, Power Battery |
Items/Dangerous goods |
47.60 |
30.90 |
26.00 |
20.50 |
9.00 |
- |
| Every Battery Travel / UL |
Items/Dangerous goods |
23.80 |
20.00 |
17.85 |
11.90 |
10.00 |
9.50 |
| Bag for Travel |
Package |
11.90 |
11.90 |
11.90 |
11.90 |
10.00 |
10.00 |
Shipping premium 15.00 € incl. VAT
-
Belgium, Czech Republic, Luxembourg, The Netherlands & Slovakia
| Belgium, Czech Republic, Luxembourg, The Netherlands & Slovakia |
Shipping method |
Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items) |
| Mainland |
1 |
2 |
3 |
4 |
5-9 |
10 |
| Every Travel, Ultralight, Cruise, Power Battery |
Items/Dangerous goods |
48.00 |
31.00 |
26.00 |
20.00 |
12.00 |
- |
| Every Battery Travel / UL |
Items/Dangerous goods |
24.00 |
20.00 |
18.00 |
12.00 |
9.00 |
9.00 |
| Bag for Travel |
Package |
24.00 |
24.00 |
24.00 |
24.00 |
9.00 |
9.00 |
Shipping premium 23.00 € incl. VAT
-
Bulgaria, Estonia, Latvia, Lithuania & Sweden
| Bulgaria, Estonia, Latvia, Lithuania & Sweden |
Shipping method |
Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items) |
| Mainland |
1 |
2 |
3 |
4 |
5-9 |
10 |
| Every Travel, Ultralight, Cruise, Power Battery |
Items/Dangerous goods |
52.00 |
35.00 |
32.00 |
27.00 |
18.00 |
- |
| Every Battery Travel / UL |
Items/Dangerous goods |
32.00 |
25.00 |
22.00 |
18.00 |
9.00 |
9.00 |
| Bag for Travel |
Package |
24.00 |
24.00 |
24.00 |
24.00 |
9.00 |
9.00 |
Shipping premium 23.00 € incl. VAT
-
Canada
| Canada |
Shipping method |
Transportation costs in USD incl. VAT per item, depending on order-volume (1-10 items) |
| Quantity |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8+ |
| Every Travel-Model, Cruise Model, Ultralight and Power Battery |
HAZMAT |
150.00 |
130.00 |
130.00 |
110.00 |
100.00 |
90.00 |
70.00 |
50.00 |
| Every Battery (Travel/Ultralight) |
HAZMAT |
100.00 |
100.00 |
95.00 |
90.00 |
85.00 |
75.00 |
70.00 |
60.00 |
| Travel Bag / Pylon |
Parcel |
60.00 |
60.00 |
60.00 |
55.00 |
55.00 |
50.00 |
50.00 |
50.00 |
| Cruise 10 & Power 48-5000 Battery (Final $ pending packing info) |
Freight |
400.00 |
400.00 |
400.00 |
400.00 |
400.00 |
400.00 |
400.00 |
400.00 |
Shipping premium 25.00 $ incl. VAT
Free shipping for Order volume >15K for the Canada.
No express shipping to Canada.
-
Croatia, Finland, Greece, Italy, Poland & Romania
| Croatia, Finland, Italy, Greece, Poland & Romania |
Shipping method |
Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items) |
| Mainland |
1 |
2 |
3 |
4 |
5-9 |
10 |
| Every Travel, Ultralight, Cruise, Power Battery |
Items/Dangerous goods |
66.00 |
50.00 |
42.00 |
38.00 |
20.00 |
- |
| Every Battery Travel / UL |
Items/Dangerous goods |
36.00 |
30.00 |
30.00 |
24.00 |
12.00 |
9.00 |
| Bag for Travel |
Package |
24.00 |
24.00 |
24.00 |
24.00 |
12.00 |
9.00 |
Shipping premium 23.00 € incl. VAT
-
Denmark
| Denmark |
Shipping method |
Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items) |
| Mainland |
1 |
2 |
3 |
4 |
5-9 |
10 |
| Every Travel, Ultralight, Cruise, Power Battery |
Items/Dangerous goods |
46.50 |
34.50 |
31.00 |
26.50 |
13.00 |
- |
| Every Battery Travel / UL |
Items/Dangerous goods |
34.50 |
29.75 |
27.50 |
23.80 |
11.90 |
10.00 |
| Bag for Travel |
Package |
23.80 |
23.80 |
23.80 |
23.80 |
11.90 |
10.00 |
Shipping premium 23.00 € incl. VAT
-
France
| France |
Shipping method |
Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items) |
| Mainland |
1 |
2 |
3 |
4 |
5-9 |
10 |
| Every Travel, Ultralight, Cruise, Power Battery |
Items/Dangerous goods |
41.90 |
31.00 |
26.00 |
20.50 |
10.50 |
- |
| Every Battery Travel / UL |
Items/Dangerous goods |
23.80 |
20.50 |
17.85 |
11.90 |
9.00 |
7.50 |
| Bag for Travel |
Package |
23.80 |
20.23 |
17.85 |
11.90 |
8.93 |
7.14 |
Shipping premium 23.00 € incl. VAT
France
(Corsica 20000-20999) |
Shipping method |
Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items) |
| Mainland |
1 |
2 |
3 |
4 |
5-9 |
10 |
| Every Travel, Ultralight, Cruise, Power Battery |
Items/Dangerous goods |
83.50 |
62.00 |
52.20 |
40.50 |
20.50 |
- |
| Every Battery Travel / UL |
Items/Dangerous goods |
46.50 |
42.00 |
35.70 |
23.80 |
17.85 |
9.50 |
| Bag for Travel |
Package |
35.70 |
35.70 |
35.70 |
35.70 |
23.80 |
17.85 |
Shipping premium 23.00 € incl. VAT
-
Germany
| Germany |
Shipping method |
Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items) |
| Quantity |
1 |
2 |
3 |
4 |
5-9 |
10 |
| Every Travel, Ultralight, Cruise, Power Battery |
Items/Dangerous goods |
31,00 |
27,00 |
25,00 |
22,00 |
10,00 |
- |
| Every Battery Travel / UL |
Items/Dangerous goods |
17.85 |
11.90 |
8.30 |
7.00 |
5.95 |
- |
| Bag for Travel |
Package |
10.00 |
10.00 |
10.00 |
10.00 |
7.50 |
5.00 |
Shipping premium 10.00 € incl. VAT
-
Great Britain / Northern Ireland
| Great Britain & Northern Ireland |
Shipping method |
Transportation costs in GBP incl. VAT per item. depending on order-volume (1-10 items) |
| Quantity |
1 |
2 |
3 |
4 |
5-9 |
10 |
| Every Travel, Ultralight, Cruise, Power Battery |
Items/Dangerous goods |
53.00 |
40.00 |
34.00 |
31.00 |
8.00 |
- |
| Every Battery Travel / UL |
Items/Dangerous goods |
29.00 |
24.00 |
24.00 |
19.00 |
10.00 |
10.00 |
| Bag for Travel |
Package |
19.00 |
19.00 |
19.00 |
19.00 |
15.00 |
10.00 |
Shipping premium 19.00 GBP incl. VAT
-
Hungary
| Hungary |
Shipping method |
Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items) |
| Quantity |
1 |
2 |
3 |
4 |
5-9 |
10 |
| Every Travel, Ultralight, Cruise, Power Battery |
Items/Dangerous goods |
119.00 |
95.00 |
89.00 |
80.00 |
54.00 |
- |
| Every Battery Travel / UL |
Items/Dangerous goods |
54.00 |
48.00 |
39.00 |
29.00 |
12.00 |
12.00 |
| Bag for Travel |
Package |
24.00 |
24.00 |
24.00 |
18.00 |
9.00 |
9.00 |
Shipping premium 35.00 € incl. VAT
-
Ireland
| Ireland |
Shipping method |
Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items) |
| Quantity |
1 |
2 |
3 |
4 |
5-9 |
10 |
| Every Travel, Ultralight, Cruise, Power Battery |
Items/Dangerous goods |
66.00 |
50.00 |
42.00 |
38.00 |
9.00 |
- |
| Every Battery Travel / UL |
Items/Dangerous goods |
36.00 |
30.00 |
30.00 |
24.00 |
12.00 |
12.00 |
| Bag for Travel |
Package |
24.00 |
24.00 |
24.00 |
24.00 |
18.00 |
12.00 |
Shipping premium 23.00 € incl. VAT
-
Portugal
| Portugal |
Shipping method |
Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items) |
| Mainland |
1 |
2 |
3 |
4 |
5-9 |
10 |
| Every Travel, Ultralight, Cruise, Power Battery |
Items/Dangerous goods |
46.50 |
34.50 |
31.00 |
26.50 |
13.00 |
- |
| Every Battery Travel / UL |
Items/Dangerous goods |
34.50 |
29.75 |
27.50 |
23.80 |
11.90 |
11.90 |
| Bag for Travel |
Package |
23.80 |
23.80 |
23.80 |
23.80 |
11.90 |
11.90 |
Shipping premium 23.00 € incl. VAT
-
Slovenia
| Slovenia |
Shipping method |
Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items) |
| Mainland |
1 |
2 |
3 |
4 |
5-9 |
10 |
| Every Travel, Ultralight, Cruise, Power Battery |
Items/Dangerous goods |
52.90 |
34.50 |
32.00 |
27.50 |
17.85 |
- |
| Every Battery Travel / UL |
Items/Dangerous goods |
32.50 |
25.00 |
21.50 |
17.85 |
11.90 |
11.90 |
| Bag for Travel |
Package |
23.80 |
23.80 |
23.80 |
23.80 |
17.85 |
11.90 |
Shipping premium 23.00 € incl. VAT
-
Spain
| Spain |
Shipping method |
Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items) |
| Mainland |
1 |
2 |
3 |
4 |
5-9 |
10 |
| Every Travel, Ultralight, Cruise, Power Battery |
Items/Dangerous goods |
46.50 |
34.50 |
31.00 |
26.50 |
13.00 |
- |
| Every Battery Travel / UL |
Items/Dangerous goods |
34.50 |
29.75 |
27.50 |
23.80 |
11.90 |
10.00 |
| Bag for Travel |
Package |
23.80 |
23.80 |
23.80 |
23.80 |
11.90 |
10.00 |
Shipping premium 23.00 € incl. VAT
| Spain |
Shipping method |
Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items) |
| Balearic Islands |
1 |
2 |
3 |
4 |
5-9 |
10 |
| Every Travel, Ultralight, Cruise, Power Battery |
Items/Dangerous goods |
58.50 |
46.50 |
42.90 |
38.00 |
19.00 |
- |
| Every Battery Travel / UL |
Items/Dangerous goods |
46.50 |
41.90 |
39.50 |
35.70 |
17.85 |
17.85 |
| Bag for Travel |
Package |
35.70 |
35.70 |
35.70 |
35.70 |
17.85 |
17.85 |
Shipping premium 23.00 € incl. VAT
-
Switzerland
| Switzerland |
Shipping method |
Transportation costs in CHF incl. VAT per item. depending on order-volume (1-10 items) |
| Mainland |
1 |
2 |
3 |
4 |
5-9 |
10 |
| Every Travel, Ultralight, Cruise, Power Battery |
Items/Dangerous goods |
80.00 |
60.00 |
50.00 |
46.00 |
9.00 |
- |
| Every Battery Travel / UL |
Items/Dangerous goods |
43.00 |
36.00 |
36.00 |
29.00 |
22.00 |
12.00 |
| Bag for Travel |
Package |
29.00 |
29.00 |
29.00 |
29.00 |
22.00 |
12.00 |
Shipping premium 27.00 CHF incl. VAT
-
United States of America
Costs for normal shipping
| United States of America |
Shipping method |
Qty of motors |
| Mainland |
1 |
2 |
3 |
4 |
5 |
6 |
7 |
8+ |
| Every Travel-Model, Cruise Model, Ultralight and Power Battery |
Items/Dangerous goods |
95.00 |
70.00 |
65.00 |
60.00 |
55.00 |
50.00 |
40.00 |
30.00 |
| Every Battery (Travel/Ultralight) |
Items/Dangerous goods |
65.00 |
50.00 |
45.00 |
30.00 |
30.00 |
30.00 |
25.00 |
25.00 |
| Travel Bag / Pylon |
Package |
30.00 |
30.00 |
25.00 |
20.00 |
20.00 |
20.00 |
20.00 |
20.00 |
| Cruise 10 & Power 48-5000 Battery (Final $ pending packing info) |
Freight |
225.00 |
225.00 |
225.00 |
225.00 |
225.00 |
225.00 |
225.00 |
225.00 |
Shipping premium 20.00 USD incl. VAT
Free shipping for Order volume >10K for the US
Costs for express shipping
| United States of America |
|
Qty of motors |
| Mainland |
1 |
2 |
3 |
4 |
5-7 |
7+ |
| Every Travel-Model, Cruise Model, Ultralight and Power Battery |
550.00 |
550.00 |
550.00 |
550.00 |
550.00 |
550.00 |
| Every Battery (Travel/Ultralight) |
n/a |
n/a |
n/a |
n/a |
n/a |
n/a |
| Travel Bag / Pylon |
250.00 |
250.00 |
250.00 |
250.00 |
250.00 |
250.00 |
| Cruise 10 (Final $ pending packing info) |
1000.00 |
1000.00 |
1000.00 |
1000.00 |
1000.00 |
1000.00 |
Shipping premium 70.00 USD incl. VAT
Freight charges for other accessories and spare parts are 70 USD. HazMat not possible. No Free shipping order volume. No express shipping to Hawaii, Alaska.
Delivery times & countries
Where does Torqeedo deliver and when do shipments normally arrive?
Torqeedo delivers to end customers in the countries listed below. Certain islands may be excepted for which we cannot offer standard shipping. We will be happy to make an offer if you would nevertheless like shipment to these destinations.
Transportation times depend on where the shipment is to be delivered. Most of our motors are shipped as bulky or hazardous goods. This may result in slightly longer delivery times. The relevant carrier will provide information on the exact delivery date.
-
Countries
| Country |
Transport times in working days |
| Austria | up to 5 |
| Belgium | 3 to 5 |
| Bulgaria | 5 to 8 |
| Czech Republic | 3 to 5 |
| Croatia | 4 to 7 |
| Denmark | 4 to 7 |
| Germany | up to 5 |
| Estonia | 5 to 8 |
| France | 3 to 5 |
| Ireland | 4 to 7 |
| Latvia | 5 to 8 |
| Lithuania | 5 to 8 |
| Luxembourg | up to 5 |
| Portugal | 4 to 7 |
| Romania | 4 to 7 |
| Slovakia | 3 to 5 |
| Slovenia | 4 to 7 |
| Spain | 4 to 7 |
| Switzerland | up to 5 |
| United Kingdom | 4 to 7 |
-
States (USA)
| State (USA) |
Transport times in working days |
| Alabama | 3-4 days |
| Alaska | 4-5 days |
| Arizona | 3-4 days |
| Arkansas | 2-3 days |
| California | 4-5 days |
| Colorado | 3-4 days |
| Connecticut | 2-3 days |
| Delaware | 2-3 days |
| Florida | 3-4 days |
| Georgia | 2-3 days |
| Hawaii | 5-6 days |
| Idaho | 4-5 days |
| Illinois | 1-2 days |
| Indiana | 1-2 days |
| Iowa | 1-2 days |
| Kansas | 2-3 days |
| Kentucky | 2-3 days |
| Louisiana | 3-4 days |
| Maine | 3-4 days |
| Maryland | 3-4 days |
| Massachusetts | 3-4 days |
| Michigan | 1-2 days |
| Minnesota | 1-2 days |
| Mississippi | 3-4 days |
| Missouri | 1-2 days |
| Montana | 4-5 days |
| Nebraska | 4-5 days |
| Nevada | 4-5 days |
| New Hampshire | 3-4 days |
| New Jersey | 2-3 days |
| New Mexico | 4-5 days |
| New York | 2-3 days |
| North Carolina | 2-3 days |
| North Dakota | 3-4 days |
| Ohio | 2-3 days |
| Oklahoma | 2-3 days |
| Oregon | 4-6 days |
| Pennsylvania | 2-3 days |
| Rhode Island | 2-3 days |
| South Carolina | 2-3 days |
| South Dakota | 3-4 days |
| Tennessee | 2-3 days |
| Texas | 3-4 days |
| Utah | 4-5 days |
| Vermont | 3-4 days |
| Virginia | 3-4 days |
| Washington | 4-5 days |
| West Virginia | 2-3 days |
| Wisconsin | 1-2 days |
| Wyoming | 4-5 days |
Shipping partners
Who will deliver my order?
We ship our products with UPS, TNT or DHL. We also have an extensive network of logistics partners (e.g. Ascherl, Heppner, etc.). We deliver our spare parts with UPS. DHL transports hazardous goods.
Payment methods with Torqeedo
How can I pay?
We currently offer the following methods of payment:
- Direct transfer: when you choose to pay in advance, we will send you an order confirmation by e-mail indicating our bank details.
- Credit card: we accept Visa and Mastercard.
- Paypal
- Invoice: for Torqeedo dealers only.
The methods of payment available to you will be displayed during the ordering process. These depend on country, size of order and delivery address.
Please do not hesitate to contact us if you have any further questions.
Thank you.
Your Torqeedo team.