Ordering FAQ

Shipping costs for consumer

How are shipping costs calculated?

Shipping costs vary depending on country and are calculated as follows:

  • Flat rate shipping charge
  • Shipping costs for consumer

The flat rate shipping charge represents the basic shipping costs for an order. It ceases to apply as soon as at least an outboard motor, a battery or the Travel bag set are part of the order.

Shipping surcharges are imposed by our logistics partners for transporting bulky or hazardous goods. This applies to outboard motors, all batteries and the Travel bag set included in our product range.

  • Austria
     
    Austria Shipping method Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items)
    1 2 3 4 5-9 10
    every Travel, Ultralight, Cruise, Power battery Items/Dangerous goods 47.60 30.90 26.00 20.50 9.00 -
    every battery Travel / UL Items/Dangerous goods 23.80 20.00 17.85 11.90 10.00 9.50
    Bag for Travel Package 23.80 23.80 23.80 23.80 17.85 11.90

    Shipping premium 23.00 € incl. VAT

  • Belgium, Czech Republic, Luxembourg, The Netherlands & Slovakia
     
    Belgium, Czech Republic, Luxembourg, The Netherlands & Slovakia Shipping method Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items)
    Mainland 1 2 3 4 5-9 10
    every Travel, Ultralight, Cruise, Power battery Items/Dangerous goods 48.00 31.00 26.00 20.00 12.00 -
    every battery Travel / UL Items/Dangerous goods 24.00 20.00 18.00 12.00 9.00 9.00
    Bag for Travel Package 24.00 24.00 24.00 24.00 9.00 9.00

    Shipping premium 23.00 € incl. VAT

  • Bulgaria, Estonia, Latvia, Lithuania & Sweden
     
    Bulgaria, Estonia, Latvia, Lithuania & Sweden Shipping method Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items)
    Mainland 1 2 3 4 5-9 10
    every Travel, Ultralight, Cruise, Power battery Items/Dangerous goods 52.00 35.00 32.00 27.00 18.00 -
    every battery Travel / UL Items/Dangerous goods 32.00 25.00 22.00 18.00 9.00 9.00
    Bag for Travel Package 24.00 24.00 24.00 24.00 9.00 9.00

    Shipping premium 23.00 € incl. VAT

  • Canada
     
    Canada Shipping method Transportation costs in USD incl. VAT per item, depending on order-volume (1-10 items)
    1 2 3 4 5 6 7 8+
    Every Travel-Model, Cruise Model, Ultralight and Power Battery HAZMAT 150.00 130.00 130.00 110.00 100.00 90.00 70.00 50.00
    Every battery (Travel/Ultralight) HAZMAT 100.00 100.00 95.00 90.00 85.00 75.00 70.00 60.00
    Travel Bag / Pylon Parcel 60.00 60.00 60.00 55.00 55.00 50.00 50.00 50.00
    Cruise 10 & Power 48-5000 battery (Final $ pending packing info) Freight 400.00 400.00 400.00 400.00 400.00 400.00 400.00 400.00

    Shipping premium 25.00 $ incl. VAT

  • Croatia, Finland, Greece, Italy, Poland & Romania
     
    Croatia, Finland, Italy, Greece, Poland & Romania Shipping method Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items)
    Mainland 1 2 3 4 5-9 10
    every Travel, Ultralight, Cruise, Power battery Items/Dangerous goods 66.00 50.00 42.00 38.00 20.00 -
    every battery Travel / UL Items/Dangerous goods 36.00 30.00 30.00 24.00 12.00 9.00
    Bag for Travel Package 24.00 24.00 24.00 24.00 12.00 9.00

    Shipping premium 23.00 € incl. VAT

  • Denmark
     
    Denmark Shipping method Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items)
    Mainland 1 2 3 4 5-9 10
    every Travel, Ultralight, Cruise, Power battery Items/Dangerous goods 46.50 34.50 31.00 26.50 13.00 -
    every battery Travel / UL Items/Dangerous goods 34.50 29.75 27.50 23.80 11.90 10.00
    Bag for Travel Package 23.80 23.80 23.80 23.80 11.90 10.00

    Shipping premium 23.00 € incl. VAT

  • Germany
     
    Germany Shipping method Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items)
    1 2 3 4 5-9 10
    every Travel, Ultralight, Cruise, Power battery Items/Dangerous goods 31,00 27,00 25,00 22,00 10,00 -
    every battery Travel / UL Items/Dangerous goods 17.85 11.90 8.30 7.00 5.95 -
    Bag for Travel Package 10.00 10.00 10.00 10.00 7.50 5.00

    Shipping premium 10.00 € incl. VAT

  • Great Britain / Northern Ireland
     
    Great Britain & Northern Ireland Shipping method Transportation costs in GBP incl. VAT per item. depending on order-volume (1-10 items)
    1 2 3 4 5-9 10
    every Travel, Ultralight, Cruise, Power battery Items/Dangerous goods 53.00 40.00 34.00 31.00 8.00 -
    every battery Travel / UL Items/Dangerous goods 29.00 24.00 24.00 19.00 10.00 10.00
    Bag for Travel Package 19.00 19.00 19.00 19.00 15.00 10.00

    Shipping premium 19.00 GBP incl. VAT

  • Hungary
     
    Hungary Shipping method Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items)
    1 2 3 4 5-9 10
    every Travel, Ultralight, Cruise, Power battery Items/Dangerous goods 119.00 95.00 89.00 80.00 54.00 -
    every battery Travel / UL Items/Dangerous goods 54.00 48.00 39.00 29.00 12.00 12.00
    Bag for Travel Package 24.00 24.00 24.00 18.00 9.00 9.00

    Shipping premium 35.00 € incl. VAT

  • Ireland
     
    Ireland Shipping method Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items)
    1 2 3 4 5-9 10
    every Travel, Ultralight, Cruise, Power battery Items/Dangerous goods 66.00 50.00 42.00 38.00 9.00 -
    every battery Travel / UL Items/Dangerous goods 36.00 30.00 30.00 24.00 12.00 12.00
    Bag for Travel Package 24.00 24.00 24.00 24.00 18.00 12.00

    Shipping premium 23.00 € incl. VAT

  • Portugal
     
    Portugal Shipping method Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items)
    Mainland 1 2 3 4 5-9 10
    every Travel, Ultralight, Cruise, Power battery Items/Dangerous goods 46.50 34.50 31.00 26.50 13.00 -
    every battery Travel / UL Items/Dangerous goods 34.50 29.75 27.50 23.80 11.90 11.90
    Bag for Travel Package 23.80 23.80 23.80 23.80 11.90 11.90

    Shipping premium 23.00 € incl. VAT

  • Slovenia
     
    Slovenia Shipping method Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items)
    Mainland 1 2 3 4 5-9 10
    every Travel, Ultralight, Cruise, Power battery Items/Dangerous goods 52.90 34.50 32.00 27.50 17.85 -
    every battery Travel / UL Items/Dangerous goods 32.50 25.00 21.50 17.85 11.90 11.90
    Bag for Travel Package 23.80 23.80 23.80 23.80 17.85 11.90

    Shipping premium 23.00 € incl. VAT

  • Spain
     
    Spain Shipping method Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items)
    Mainland 1 2 3 4 5-9 10
    every Travel, Ultralight, Cruise, Power battery Items/Dangerous goods 46.50 34.50 31.00 26.50 13.00 -
    every battery Travel / UL Items/Dangerous goods 34.50 29.75 27.50 23.80 11.90 10.00
    Bag for Travel Package 23.80 23.80 23.80 23.80 11.90 10.00

    Shipping premium 23.00 € incl. VAT

     
    Spain Shipping method Transportation costs in euros incl. VAT per item, depending on order-volume (1-10 items)
    Balearic Islands 1 2 3 4 5-9 10
    every Travel, Ultralight, Cruise, Power battery Items/Dangerous goods 58.50 46.50 42.90 38.00 19.00 -
    every battery Travel / UL Items/Dangerous goods 46.50 41.90 39.50 35.70 17.85 17.85
    Bag for Travel Package 35.70 35.70 35.70 35.70 17.85 17.85

    Shipping premium 23.00 € incl. VAT

  • Switzerland
     
    Switzerland Shipping method Transportation costs in CHF incl. VAT per item. depending on order-volume (1-10 items)
    Mainland 1 2 3 4 5-9 10
    every Travel, Ultralight, Cruise, Power battery Items/Dangerous goods 80.00 60.00 50.00 46.00 9.00 -
    every battery Travel / UL Items/Dangerous goods 43.00 36.00 36.00 29.00 22.00 12.00
    Bag for Travel Package 29.00 29.00 29.00 29.00 22.00 12.00

    Shipping premium 27.00 CHF incl. VAT

  • United States of America

    Costs for normal shipping

     
    United States of America Shipping method Qty of motors
    Mainland 1 2 3 4 5 6 7 8+
    Every Travel-Model, Cruise Model, Ultralight and Power Battery Items/Dangerous goods 95.00 70.00 65.00 55.00 50.00 40.00 30.00
    Every battery (Travel/Ultralight) Items/Dangerous goods 65.00 50.00 45.00 30.00 30.00 30.00 25.00 25.00
    Travel Bag / Pylon Package 30.00 30.00 25.00 20.00 20.00 20.00 20.00 20.00
    Cruise 10 & Power 48-5000 battery (Final $ pending packing info) Freight 225.00 225.00 225.00 225.00 225.00 225.00 225.00 225.00

    Shipping premium 20.00 USD incl. VAT
    Free shipping for Order volume >10K for the US

    Costs for express shipping

     
    United States of America Qty of motors
    Mainland 1 2 3 4 5-7 7+
    Every Travel-Model, Cruise Model, Ultralight and Power Battery 550.00 550.00 550.00 550.00 550.00 550.00
    Every battery (Travel/Ultralight) n/a n/a n/a n/a n/a n/a
    Travel Bag / Pylon 250.00 250.00 250.00 250.00 250.00 250.00
    Cruise 10 (Final $ pending packing info) 1000.00 1000.00 1000.00 1000.00 1000.00 1000.00

    Shipping premium 20.00 USD incl. VAT
    Freight charges for other accessories and spare parts are 70 USD. HazMat not possible. No Free shipping order volume. No express shipping to Hawaii, Alaska.

Delivery times & countries

Where does Torqeedo deliver and when do shipments normally arrive?

Torqeedo delivers to end customers in the countries listed below. Certain islands may be excepted for which we cannot offer standard shipping. We will be happy to make an offer if you would nevertheless like shipment to these destinations.

Transportation times depend on where the shipment is to be delivered. Most of our motors are shipped as bulky or hazardous goods. This may result in slightly longer delivery times. The relevant carrier will provide information on the exact delivery date.

  • Countries
    Country Transport times in working days
    Austriaup to 5
    Belgium3 to 5
    Bulgaria5 to 8
    Czech Republic3 to 5
    Croatia4 to 7
    Denmark4 to 7
    Germanyup to 5
    Estonia5 to 8
    France3 to 5
    Ireland4 to 7
    Latvia5 to 8
    Lithuania5 to 8
    Luxembourgup to 5
    Portugal4 to 7
    Romania4 to 7
    Slovakia3 to 5
    Slovenia4 to 7
    Spain4 to 7
    Switzerlandup to 5
    United Kingdom4 to 7
  • States (USA)
    State (USA) Transport times in working days
    Alabama3-4 days
    Alaska4-5 days
    Arizona3-4 days
    Arkansas2-3 days
    California4-5 days
    Colorado3-4 days
    Connecticut2-3 days
    Delaware2-3 days
    Florida3-4 days
    Georgia2-3 days
    Hawaii5-6 days
    Idaho4-5 days
    Illinois1-2 days
    Indiana1-2 days
    Iowa1-2 days
    Kansas2-3 days
    Kentucky2-3 days
    Louisiana3-4 days
    Maine3-4 days
    Maryland3-4 days
    Massachusetts3-4 days
    Michigan1-2 days
    Minnesota1-2 days
    Mississippi3-4 days
    Missouri1-2 days
    Montana4-5 days
    Nebraska4-5 days
    Nevada4-5 days
    New Hampshire3-4 days
    New Jersey2-3 days
    New Mexico4-5 days
    New York2-3 days
    North Carolina2-3 days
    North Dakota3-4 days
    Ohio2-3 days
    Oklahoma2-3 days
    Oregon4-6 days
    Pennsylvania2-3 days
    Rhode Island2-3 days
    South Carolina2-3 days
    South Dakota3-4 days
    Tennessee2-3 days
    Texas3-4 days
    Utah4-5 days
    Vermont3-4 days
    Virginia3-4 days
    Washington4-5 days
    West Virginia2-3 days
    Wisconsin1-2 days
    Wyoming4-5 days

Shipping partners

Who will deliver my order?

We ship our products with UPS, TNT or DHL. We also have an extensive network of logistics partners (e.g. Ascherl, Heppner, etc.). We deliver our spare parts with UPS. DHL transports hazardous goods.

Payment methods with Torqeedo

How can I pay?

We currently offer the following methods of payment:

  • Direct transfer: when you choose to pay in advance, we will send you an order confirmation by e-mail indicating our bank details.
  • Credit card: we accept Visa and Mastercard.
  • Paypal
  • Invoice: for Torqeedo dealers only.

The methods of payment available to you will be displayed during the ordering process. These depend on country, size of order and delivery address.


Please do not hesitate to contact us if you have any further questions.


Thank you.


Your Torqeedo team.